Advice and Training
What does youre business need?
Radley Systems is delighted to provide advice and guidance on a wide range of POS issues
to help retailers and hospitality managers alike to recognise their options and to
facilitate them in their move towards a computer based system. Our advice is free and
confidential.
For all information and advice enquiries, please contact our offices - (021)4322777.
Below we offer some informative insight into Radley's POS systems and their uses.
POS Systems Buyer's Guide
POS Systems Introduction
An electronic Point of Sale system is, at heart, the evolution of the cash register. POS systems are based on a PC, so they can do far more than operate as a cashiering tool.
While a cash register is typically a cumbersome object restricted to recording its operations on paper tape and operating a cash drawer, a POS terminal, by contrast, can be networked to other POS terminals, and to a server in the back room, or at another location to contribute to many operations.
POS systems are the ultimate resource for tracking inventory, sales and purchase orders, maintaining important information about your customers and their purchase history and storing contact details, all of which can be accessed easily from a user friendly touchscreen.
POS System basics
Few purchases can have as dramatic an effect on your retail or hospitality business as a point of sale (POS) system. The right POS system will give you a new level of control over your operations, increasing efficiency and boosting profits. However when researching a new retail point of sale system, make sure to consider your retail software and point of sale hardware needs together.
You can purchase a complete off-the-shelf system from a discount vendor over the internet or the phone – but you will have to install and program it yourself, and will probably not have access to the support you need. Radleys however will provide you with a system tailored to the unique needs of your business and have the expertise to install, program, and support your new machine.
Contact us to seek more information about system specifications and compatabilities and how we can be of service to you.
Point of Sale hardware
One of the most important considerations for your POS system purchase is the durability of the hardware. Radley Systems understand the daily wear that cashiering systems are prone to and so we supply rugged point of sale hardware that's built to withstand the harshest retail conditions, including dirt, dust, grease, heavy volume, and continuous operation. Below is some information about the main components of a POS system.
• Cash drawers can be connected directly to your retail POS system's serial or parallel ports, or through a point of sale printer with cash-drawer kickout ports.
• A touchscreen monitor is the interface you will use and is compatible with all retail software packages supplied by Radleys. Touchscreen monitors are user-friendly by design and can reduce employee training time.
• Magnetic Stripe Readers (MSRs) read credit cards, debit cards, gift cards, customer loyalty cards, and employee ID cards. MSRs can be stand alone or integrated with the POS terminal.
• A thermal printer will allow you to print customer receipts without the need for ink ribbons or cartridges.
• Barcode scanners allow high-speed and accurate sale of inventory items and reducing
errors during checkout.
Point of Sale software
Radley Systems offer the most complete software packages and the best values available in the retail and hospitality
industries today. Our systems come with many excellent operational features as standard such as inventory tracking,
gift card processing, and many other applications that come as extras through other
suppliers. You won't find a better value or a more complete system. Our software comes automatically with the
purchase of any of our POS Hardware Systems so you will be ready to go immediately.
Do I need a POS system?
Many small shopkeepers often associate POS systems and touchscreen technology with bigger stores and chains but the truth is any business regardless of size will benefit from moving to a point-of-sale, or POS, system. Developing a loyal clientelle is a critical objective of all business owners and in today's competitive retail and hospitality markets it is important to choose the correct tool to allow you to do this.
The right system can transform your checkout desk to a strategic customer service base which will help you grow your business and keep your customers coming back.
POS systems amass vital, real-time data about your customers and can help retain them through creating such schemes as customer loyalty programs.
User Friendliness
POS systems are designed with simplicity and accessibility in mind. Their user friendliness is generally
accredited to integration of touch screens which allow the operator to simply touch the command or button
they want onscreen. Touch screens are a clear sheet of plastic with tiny sensors that detect pressure from
either a finger tip or a pointing device. These sensors when pressed allow for quick effortless point of sale
processing without mistakes making check outs or orders less of a chore.
POS Service and Support
POS systems are designed to perform at optimal levels with the utmost dependability under the typical conditions
of a retail or hospitality environment. The sytem hardware is constructed to be durable and resilient while the
software is secured to support continuous hours of heavy usage. More often than not problems with POS systems are
spurred by user error. Whether troubleshooting arises from incorrect usage or a legitimate technical fault, support
from Radley Systems is always only a telephone call away and using our high speed support network we can solve your problem within
minutes.